About My Plush
At My Plush, we specialise in high-quality soft toys. Our online shop offers a wide range of products for children and the whole family. With a carefully curated selection to suit both young and old, My Plush has become a trusted name for cuddly companions.
Frequently Asked Questions
Here are our average delivery times:
Once your order has been confirmed, we will process it within 24 working hours and ship it within 72 hours. Most parcels arrive within 8 working days, though delivery can take up to 15 working days for destinations worldwide.
You’ll receive an email notification with tracking details so you can follow your order every step of the way.
Every stage of our soft toy production process is closely monitored by skilled professionals in our workshop to ensure the highest quality.
We carry out frequent quality checks so you can enjoy the best possible experience with our adorable soft toys.
With My Plush, there’s no need to worry – you have 14 days to exchange your soft toy for the right size.
We only have a short window to amend delivery details. If you notice your shipping address is incorrect, please contact us by email as soon as possible with the correct information.
Please note: An incorrect address may cause delays or result in delivery to a different location. Unfortunately, we cannot take responsibility in such cases.
